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HCC - Coronavirus update

Hampshire County Council (HCC) has confirmed that Hampshire is well prepared to respond to the current changes in circumstances, with ongoing provision of vital essential services, including education, highways maintenance, waste recycling and support for the most vulnerable.


Hampshire Coronavirus Helpline Anyone who needs help can call the Hampshire Coronavirus Support and Helpline on 0333 370 4000.

The helpline is open 9am to 5pm weekdays and to support the national restrictions, will also be open on Saturday 7 – Sunday 8 November and Saturday 14 - Sunday 15 November from 9am to 5pm. For help those who are particularly vulnerable to stay safe during this upcoming period of enhanced national restrictions, further support is available from HCC. Individuals who are classed as clinically extremely vulnerable can access support by

:• Registering online via www.gov.uk/coronavirus-shielding-support as detailed in the letter from government

• Requesting a call from Hampshire County Council via an online request form.

Those unable to register online, will receive either a text message, email or letter from the County Council and be asked to confirm their support needs.


HWRCs Household Waste Recycling Centres remain open, following clarity from Government that waste services are essential. All residents wishing to visit any Hampshire HWRC will need to book a slot in advance. Booking slots are available seven days in advance at each of Hampshire’s 24 HWRCs, and can be made online or, for those without internet access, by phone on 02380 179 949, between Monday and Friday 9am to 5:30pm.


Outdoors Hampshire’s country parks are open to visitors and normal opening hours and parking charges apply. In line with Government guidance, country parks’ outdoor play areas remain open and indoor areas such as our country park visitor centres and shops are closed. Park cafés are operating takeaway services only. The County Council is urging residents to continue to be sensible and responsible when using countryside spaces and local rights of way – to plan ahead, comply with COVID restrictions that apply, and follow the Countryside code.

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